Global Maintenance

We provide comprehensive mining machine maintenance services. Our technicians diagnose and repair a wide range of ASIC miners using reliable service procedures and equipment.

Quick Turnaround

We understand the impact of downtime and work to provide fast and efficient maintenance and repair service.

Expert Technicians

Our experienced team works with a wide variety of ASIC miner brands and models.

Customer Focus

Our team keeps you informed throughout the service process and works to get your miner operating again.

How does our repair center work?

Diagnostics

Remote initial inspection. Our specialists assess the issue and determine whether the equipment needs to be sent for service.

Delivery

If physical repair is required, you will receive instructions for sending the equipment to the appropriate service location.

Repair

The miner is diagnosed, repaired where possible, and tested to confirm proper operation.

Return

Once the repair and testing process is complete, the equipment is prepared for return shipment.

Services

ASIC miner dust cleaning

Prevention of Dust Pollution

Thorough cleaning and maintenance helps prevent dust and debris from accumulating on miner components and affecting performance.

Order Service
Remote miner fault diagnosis

Remote Fault Diagnosis

Our technicians can remotely diagnose common miner problems and recommend troubleshooting, repair, or replacement options.

Order Service
ASIC miner firmware update

Factory Firmware Update

Firmware updates can help improve miner stability, compatibility, functionality, and performance.

Order Service
ASIC miner component repair

Replacement of Faulty Components

We can diagnose damaged components and recommend suitable repair or replacement options to restore miner operation.

Order Service
ASIC miner primary diagnosis

Primary Fault Diagnosis

Our technicians identify the likely cause of equipment problems and provide recommendations for the next repair step.

Order Service
ASIC miner immersion cooling preparation

Preparing an ASIC Miner for Immersion

We can help prepare compatible ASIC miners for operation in specialized immersion-cooling environments.

Order Service

FAQ

What types of mining hardware do you service?
Mining US works with a range of ASIC mining equipment from manufacturers such as Bitmain, WhatsMiner, IceRiver, Canaan, Jasminer, and other major brands. Contact us with your exact miner model to confirm service availability.
How much does the repair service cost?
The cost of repair can vary depending on the complexity of the issue and the type of mining hardware. Please contact our customer service for a detailed quote and diagnostic report.
How long does a repair usually take?
The turnaround time depends on the nature of the repair, but we strive for a fast turnaround. We will let you know before we start the repair process.
What if my miner can't be repaired?
If your miner cannot be repaired, we will return it to you and only charge for the applicable shipping cost.
Can I drop off/pick up my miner in person?
For the safety and privacy of our customers, we currently accept mail-in repairs only.
How do I request a repair?
Submit an Order Service request with your miner model, serial number, fault description, and any available photos, videos, screenshots, or error information. Our team will review the problem and advise you on the next step.
Can you diagnose my miner remotely?
Yes. Many firmware, configuration, network, and performance problems can first be reviewed remotely. If physical repair is required, our team will provide further instructions.
Can repairs affect the manufacturer's warranty?
Unauthorized modifications or repairs may affect the original manufacturer's warranty. If your miner is currently under warranty, confirm the applicable warranty procedure before authorizing repair.
Do you service used ASIC miners?
Service availability for used miners depends on the model, condition, fault, and availability of replacement components. Contact Mining US with the equipment details for evaluation.